For MSPs
One console for every customer network
Hopix is multi-tenant from the ground up. Your technicians move between customers in one console, and each customer can have its own administrators who only ever see their own tenant.
Built for many tenants
Run monitoring as a service
A tenant per customer
Create a tenant for each customer and keep its agents, groups, alerts and users apart. Isolation is enforced on the server, not only in the interface.
Their sign-in, their rules
Connect each tenant to the customer’s own identity provider over SAML, with roles from their directory groups, or require passkeys or an authenticator app for local accounts.
Deploy from your RMM
One-line installers for Windows, macOS and Linux, and enrollment tokens per customer with a use limit and an expiry, ready for large rollouts.
Alerts where each customer lives
Each tenant has its own alert rules and channels: your NOC’s Teams channel for one customer, a signed webhook into your ticketing tool for another.
Faster tickets
Answer “is it us or them?” with evidence
Show the customer the hop that drops packets, the DNS server that times out, or that every laptop on the floor lost Wi-Fi at the same second. The data comes from their own devices.
- Customer administrators that only see their own tenant
- Privileges per view: NPM, Radar and Wifi
- Move agents between tenants, with their history
- Groups per site or per service inside each tenant
- Audit log of who did what in every tenant, forwarded to each customer’s SIEM if they want
Partner pricing for MSPs
Volume pricing for providers. Tell us how many customers and devices you manage, and we will put together a plan.